Return / Exchange your order
If you want to return or exchange products, you can, as long as we receive them back to our warehouse within 15 days from the date of delivery in a resellable condition. We’re sorry but we don’t accept returns on confectionery, personalised products, helium canisters, pre-filled party bags, pants, hosiery or wigs.
If you wish to discuss returning any items, please contact the Trade Team within the 15 days via the ‘Contact Us’ form below.